Privacy Policy

Last Updated: November 7, 2025

At Cloudnaut Technologies, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our website or email
  • Request information about our services
  • Engage our services
  • Subscribe to our newsletter or marketing communications
  • Participate in surveys or feedback forms

This information may include:

  • Name and contact information (email address, phone number, postal address)
  • Company name and job title
  • Business requirements and preferences
  • Payment and billing information
  • Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Clickstream data

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services
  • Responding to your inquiries and providing customer support
  • Processing transactions and sending related information
  • Sending you technical notices, updates, security alerts, and support messages
  • Communicating with you about products, services, offers, and events
  • Monitoring and analyzing trends, usage, and activities
  • Detecting, preventing, and addressing technical issues and security threats
  • Complying with legal obligations and enforcing our terms and policies
  • Personalizing your experience on our website

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share information with trusted third-party vendors who perform services on our behalf, such as hosting, data analysis, payment processing, and email delivery
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
  • Legal Requirements: When required by law or to respond to legal processes, protect our rights, or ensure the safety of our users
  • With Your Consent: We may share your information with third parties when you have given us explicit consent to do so

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Employee training on data protection practices
  • Secure data backup and recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Restriction: Request restriction of processing of your information
  • Portability: Request transfer of your information to another service provider
  • Objection: Object to processing of your information for certain purposes
  • Withdraw Consent: Withdraw consent at any time where we rely on consent to process your information

To exercise any of these rights, please contact us using the information provided at the end of this policy.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Types of cookies we use:

  • Essential Cookies: Required for the operation of our website
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Functionality Cookies: Remember your preferences and settings
  • Marketing Cookies: Track your activity to deliver relevant advertisements

8. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We take appropriate steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Cloudnaut Technologies

Data Protection Officer

521-522, 5th Floor, Clover Hills Plaza

NIBM Undri Road, Kondhwa BK

Pune, Maharashtra 411048, India

Phone: (+91) 020 4125 7710

Email: privacy@cloudnaut.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.